Results
Results From the Field
Measured outcomes from Joe Coscarelli's leadership of luxury and exotic dealerships, including 125% revenue growth and CSI raised from 90% to 97%.
125%
Revenue growth
Led an expansion from 2 to 5 rooftops.
-30%
Inventory aging
Aged down 30% and lifted gross margin 200 bps on $80M+ of inventory.
<2 min
Lead response
Lead response under 2 minutes, with digital conversion up 25%.
97%
Customer satisfaction
CSI up from 90% to 97%, with referral and repeat business up 40%.
+15%
Net profit
Net profit up 15% year over year and productivity up 20% at a 40-employee luxury store.
